ILM Level 3 (City & Guilds) in Management of Volunteers (Online)


Why sign up to this programme?

Individuals who understand their strengths and leadership style are much more effective in managing volunteers and maximising the impact of this vital resource.

Volunteer managers with coaching, leadership and mentoring skills are able to bring out the best in themselves and the volunteers they support.

Who is this for?

  • Individuals with responsibility for the recruitment, training and management of volunteers.
  • Individuals who want to understand what it takes to fully support volunteers and get the best from them.


Key Learning Outcomes:

  • Encourage the development of volunteers, staff and peers.
  • Know how to provide appropriate and effective support to volunteers, staff and peers.
  • Evaluate others activities and achievements.
  • Be able to provide constructive feedback, develop effective communication skills and become a highly skilled mentor.


MTQ+ (Mental Toughness) and ILM72 (Integrated Leadership Measure) psychometric measures and 1-1 coaching & Mentoring.

  • Build knowledge & awareness of your leadership & mentoring skills through the completion of MTQ48 and ILM72 assessments.
  • Develop a personal action plan through self – reflection and 1-1 mentoring support.


Next course dates:

Day 1: Wednesday 19th January

Day 2: Wednesday 2nd February

Day 3: Wednesday 16th February


If you are an organisation contact us directly or fill out the registration form below to organise dates that work for you and your team.

Click here to register

Note: Pay via PayPal; you can pay with your credit/debit card if you don’t have a PayPal account.


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