ILM Level 3 (City & Guilds) in Management of Volunteers (Online)

(2 customer reviews)


Why sign up to this programme?

Individuals who understand their strengths and leadership style are much more effective in managing volunteers and maximising the impact of this vital resource.

Volunteer managers with coaching, leadership and mentoring skills are able to bring out the best in themselves and the volunteers they support.

Who is this for?

  • Individuals with responsibility for the recruitment, training and management of volunteers.
  • Individuals who want to understand what it takes to fully support volunteers and get the best from them.

For future dates and how to register please visit our Course Calendar


Key Learning Outcomes:

  • Encourage the development of volunteers, staff and peers.
  • Know how to provide appropriate and effective support to volunteers, staff and peers.
  • Evaluate other’s activities and achievements.
  • Be able to provide constructive feedback, develop effective communication skills and become a highly skilled mentor.


MTQ+ (Mental Toughness) and ILM72 (Integrated Leadership Measure) psychometric measures and 1-1 coaching & Mentoring.

  • Build knowledge & awareness of your leadership & mentoring skills through the completion of MTQ48 and ILM72 assessments.
  • Develop a personal action plan through self – reflection and 1-1 mentoring support.

For future dates and how to register please visit our Course Calendar

If you are an organisation contact us directly to organise dates that work for you and your team.

Note: Pay via PayPal; you can pay with your credit/debit card if you don’t have a PayPal account.

2 reviews for ILM Level 3 (City & Guilds) in Management of Volunteers (Online)

  1. Claire Hughes

    Well delivered, informative course. Jo was excellent at delivering the course content while empowering the participants to reach their own conclusions and to reflect on how best to manage their individual volunteering projects. The course provided lots of valuable, practical tips about managing volunteers and management styles. the course allows each individual to adapt their learning to fit in with the needs of their service. Excellent course, would recommend

  2. Jayne Penney

    Excellent course, thoroughly enjoyable. Well delivered and valuable to anyone working with volunteers x

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