ILM Level 2 (City & Guilds) in Effective Team Member Skills (Online)

(3 customer reviews)


Why sign up to this online course?

  • Individuals and teams who understanding their strengths and areas for development are more effective, cohesive and have the tools to become high performing teams.
  • Individuals with the skills to manage and improve their resilience are more engaged and positive, perform up to 25% better, can handle stress more effectively and seek opportunities to achieve their potential.

Who is this for?

Team members who want to understand their skills and become empowered team members.

Whole organisations and teams who want to ensure consistency in messaging, approach and leadership to become highly effective and resilient teams.


Key Learning Outcomes:

  • Understand your strengths & areas for development
  • Understand team work & your role in a team.
  • Develop effective communication skills in a team setting
  • Know how to deal with conflict.


MTQ48 (Mental Toughness) psychometric measure and 1-1 mentoring.

  • Build knowledge & awareness of your personal skills through the completion of MTQ48.
  • Develop a personal action plan through self-reflection & 1-1 mentoring support.


Next course dates: 

  • Day 1: Tuesday 12th October. Day 2: Tuesday 19th October.
  • Day 1: Monday 8th November. Day 2 Monday 15th November.
  • Day 1: Tuesday 10th November. Day 2: Tuesday 17th November.


If you are an organisation contact us directly or fill out a registration form below to organise dates that work for you and your team.

Click here to register

Note: Pay via PayPal; you can pay with your credit/debit card if you don’t have a PayPal account.

3 reviews for ILM Level 2 (City & Guilds) in Effective Team Member Skills (Online)

  1. Katie Williams

    An invaluable and insightful course that enabled me to spend time outside of the business to reflect on my own strengths and weaknesses as a team member and to identify ways that would enable me to perform more effectively within teams. Understanding other people’s different communication styles was particularly useful, specifically in terms of the causes and resolutions of conflicts and potential conflicts.

  2. Dawn Pavey

    The course content was expertly delivered and there was lots of time for discussion and personal reflection on how it applied to the teams we are part of.
    The 1:1 coaching was very beneficial as it enabled a frank conversation with someone outside of my work.
    I definitely feel I have a better understanding of my own strengths and weaknesses, as well as an appreciation of how other people’s might be different but can be just as effective.

  3. Fran Merola

    I found this course to be really beneficial, both personally and professionally. The course itself was run very well, it’s content very useful and allowed me to take on a different perspective on communication and how I go about communicating effectively.

    It helped me to identify my own strengths and weaknesses and taught me how to reflect on matters. It was good to gain that insight in a non-working environment. This course has enabled me to learn and put into practice different methods of communication, which can help me to progress, both personally and professionally, when dealing with conflicts and resolutions. I would thoroughly recommend this course to anyone.

Add a review

Your email address will not be published. Required fields are marked *