ILM Level 2 (City & Guilds) in Effective Team Member Skills (Online)

(4 customer reviews)


Why sign up to this online course?

  • Individuals and teams who understand their strengths and areas for development are more effective, cohesive and have the tools to become high performing teams.
  • Individuals with the skills to manage and improve their resilience¬†are more engaged and positive, perform up to 25% better, can handle stress more effectively and seek opportunities to achieve their potential.

Who is this for?

Team members who want to understand their skills and become empowered team members.

Whole organisations and teams who want to ensure consistency in messaging, approach and leadership to become highly effective and resilient teams.

For future dates and how to register please visit our Course Calendar


Key Learning Outcomes:

  • Understand your strengths & areas for development
  • Understand team work & your role in a team.
  • Develop effective communication skills in a team setting
  • Know how to deal with conflict.


MTQ48 (Mental Toughness) psychometric measure and 1-1 mentoring.

  • Build knowledge & awareness of your personal skills through the completion of MTQ48.
  • Develop a personal action plan through self-reflection & 1-1 mentoring support.

For future dates and how to register please visit our Course Calendar

If you are an organisation contact us directly to organise dates that work for you and your team.


4 reviews for ILM Level 2 (City & Guilds) in Effective Team Member Skills (Online)

  1. Katie Williams

    An invaluable and insightful course that enabled me to spend time outside of the business to reflect on my own strengths and weaknesses as a team member and to identify ways that would enable me to perform more effectively within teams. Understanding other people’s different communication styles was particularly useful, specifically in terms of the causes and resolutions of conflicts and potential conflicts.

  2. Dawn Pavey

    The course content was expertly delivered and there was lots of time for discussion and personal reflection on how it applied to the teams we are part of.
    The 1:1 coaching was very beneficial as it enabled a frank conversation with someone outside of my work.
    I definitely feel I have a better understanding of my own strengths and weaknesses, as well as an appreciation of how other people’s might be different but can be just as effective.

  3. Fran Merola

    I found this course to be really beneficial, both personally and professionally. The course itself was run very well, it’s content very useful and allowed me to take on a different perspective on communication and how I go about communicating effectively.

    It helped me to identify my own strengths and weaknesses and taught me how to reflect on matters. It was good to gain that insight in a non-working environment. This course has enabled me to learn and put into practice different methods of communication, which can help me to progress, both personally and professionally, when dealing with conflicts and resolutions. I would thoroughly recommend this course to anyone.

  4. Polly Crook

    Great course, with a really encouraging, inclusive and caring community. Excellent delivery and clear outcomes. Highly reccomend.

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